Northside COVID-19 Update

COVID virus

Overview

In response to the COVID-19 pandemic, St Vincent’s Private Hospital Northside has safeguards and precautions in place in line with advice from the Australian and State Government Department of Health.

We are closely monitoring, and proactively responding to the developments in Australia associated with novel coronavirus (COVID-19), in conjunction with both the Australian Government authorities and local public health units.

This continues to be a rapidly evolving situation. It is important to stay informed and get up-to-date advice from credible sources.

St Vincent's Private Northside Building

Information for patients

Before coming to hospital

Please contact your treating specialist via phone or email before coming to hospital, if: 

  • You have been diagnosed with COVID-19 or asked to quarantine
  • You have returned from overseas in the last 14 days (excluding safe travel zone countries)
  • You have had contact with a person with COVID-19 in the last 14 days
  • You have visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • You have visited an interstate exposure venue in the last 14 days
  • You have been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter)
  • You have visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end of life visit
  • You have been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter), unless you have received a negative COVID-19 test since entering Queensland
  • You have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
  • You have COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue

Information for visitors

Hospital Visitation Rules

  • Visiting hours are from 10.00am to 7.00pm seven days a week
  • Up to four (4) visitors may see a patient in hospital at any one time, for any length of time, within visiting hours 

You cannot visit the hospital, if:  

  • You are unwell
  • You have been diagnosed with COVID-19 or asked to quarantine
  • You have returned from overseas in the last 14 days (excluding safe travel zone countries)
  • You have had contact with a person with COVID-19 in the last 14 days
  • You have visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • You have visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end of life visit
  • You have been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter), unless you have received a negative COVID-19 test since entering Queensland
  • You have visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end of life visit
  • You have been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter), unless you have received a negative COVID-19 test since entering Queensland
  • You have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
  • You have COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue

When you arrive

We recommend you arrive earlier than planned to allow time for the visitor screening process. The visitor screening process has three steps to it.

  1. Prior to entry, all visitors are required to complete an online form. This form asks a series of screening questions. You may access the online form here or scan the QR code using your mobile device when you arrive at the hospital entrance. We recommend you complete the form prior to arrival to aid the visitor screening process. 
  2. After completing the form, present to St Vincent’s Staff at the welcome desk. 
  3. Listen carefully to St Vincent’s Staff and follow their directions. You will undergo a temperature check via a thermal camera prior to entry.

Social Distancing

When you enter the hospital, you will need to continue to exercise social distancing by keeping 1.5m from others and clean your hands regularly using soap and water or the alcohol-based hand rub provided.

All patients and visitors must complete our COVID-19 screening form

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Frequently Asked Questions

Yes. Hospital patients may have a maximum of four visitors at any one time, for any length of time, within visiting hours (10am – 7pm).

We recommend you arrive earlier than planned to allow time for visitor screening. Prior to entry, you will be required to complete an online form and undergo a temperature check. 
Yes. A patient may enter the hospital for medical appointments. This includes doctor, X-Ray and clinic appointments.
You will not be able to visit a patient in hospital if:
  • You are unwell
  • You have been diagnosed with COVID-19 or asked to quarantine
  • You have returned from overseas in the last 14 days (excluding safe travel zone countries)
  • You have had contact with a person with COVID-19 in the last 14 days
  • You have visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
  • You have visited an interstate exposure venue in the last 14 days unless an exemption has been granted for an end of life visit
  • You have been in an interstate area of concern in the last 14 days or since the identified start date (whichever is shorter), unless you have received a negative COVID-19 test since entering Queensland
  • You have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
  • You have COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue
Yes. Everyone must practise social distancing outside of direct patient care. This means keeping 1.5m from others at all times unless you are a health professional providing direct patient care.
You are strongly encouraged to continue to carry a face mask with you at all times, to provide added protection if you are in a situation where you cannot maintain social distancing.
The Queensland Government has updated the rules around visiting hospitals. If you don’t comply, you may receive a fine of $1334, a court-imposed penalty of up to $13,345 or 6 months imprisonment.
No. Visitors are only allowed during the designated visitor hours.
Please discuss this with the Nurse Unit Manager or Hospital Nurse Coordinator.
Yes. A person under the age of 16 may visit a hospital patient, but that person will need to meet all the other requirements for visitors.

Yes. A patient may have a maximum of one person accompany them in the emergency department. 

Yes. ICU patients may have a maximum of two visitors for a maximum of two hours per day during ICU visiting hours (10am -1pm and 3pm – 7pm). 

No. You may locate your nearest Testing and Fever Clinic here.
No. You will need to wait until you have a negative COVID-19 test result and be symptom free to visit a patient in hospital.
Patients
Prior to entry, St Vincent’s staff will ask you questions; and a thermal camera will scan your temperature. Once you pass the screening process, you will be given entry to the hospital.

Visitors
Prior to entry, you will be required to complete an online form and undergo a temperature check. Once you pass the screening process, you will be given entry to the hospital.
All visitors must complete an online form. This form asks a series of screening questions. This is an additional safeguard in place to help protect the safety of patients and hospital staff from COVID-19.
All entrants must undergo temperature screening prior to entry to the hospital. A thermal camera will scan your temperature. This is an additional safeguard in place to help protect the safety of patients and hospital staff from COVID-19. 
Yes. All visitors must complete an online form when they visit the hospital. This means a visitor must complete a new form every new day they visit.
Yes. All visitors must complete an online form when they visit the hospital.