Mater Hospital COVID-19 Update

COVID virus

COVID Test prior to Patient Admission

All patients (medical and surgical) require a COVID test 48 hours prior to admission. The 'negative' test result (usually sent as a text message) must be shown on admission.

Maternity

  • Patients and partners are required to undertake a COVID test every 72 hours from 38 weeks pre admission.
  • Partners will continue to be tested every 72 hours from admission, if they do not remain in the hospital for the entire stay.
  • Discharged parents with babies in SCN require a test every 72 hours.


Patricia Ritchie Centre for Cancer Care & Research

PRC patients are required to have a COVID test, with a negative result, 72 hours prior to their admission.

Information for visitors

From Wednesday 13 October 2021

Due to the current COVID-19 restrictions in NSW visitor restrictions are now in place.
Limit of 2 visitors per patient per day.* Visitors must be fully vaccinated, at least 12 years of age and wear a mask at all times.

*General Wards: A support person may remain with a patient and is not restricted to visitor restrictions if they are a carer for a child under the age of 18, a carer for a patient with a disability, or to provide end of life care. To be approved by the Nurse Unit Manager or After Hours Director of Nursing.

Maternity: Partners are permitted at any time. Partners are counted as part of the visitor limit, therefore if there is a partner, then only 1 additional visitor is allowed (this allows for adequate social distancing within patient rooms).

  • Partners must wear a mask at all times.  Where possible, we recommend that partners stay and do not leave the hospital. (Partners who do stay can order meals free of charge.)

You cannot visit the hospital, if:  

  • You are unwell
  • You have been diagnosed with COVID-19 or asked to quarantine
  • You have returned from overseas in the last 14 days (excluding safe travel zone countries)
  • You have had contact with a person with COVID-19 in the last 14 days
  • You have visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter). View the latest hotspots here
  • You have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
  • You have COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue

When you arrive

We recommend you arrive earlier than planned to allow time for the visitor screening process. The visitor screening process has three steps to it.

  1. Prior to entry, all visitors are required to scan the QR code using your mobile device (note we do not use the Service NSW app) when you arrive at the hospital entrance. If you do not own a smartphone one of our friendly Mater Hospital staff will be happy to assist you.
  2. After completing the form, present to Mater Hospital staff at the welcome desk. 
  3. Present evidence of your COVID vaccination status.

Social Distancing

When you enter the hospital, you will need to continue to exercise social distancing by keeping 1.5m from others and clean your hands regularly using soap and water or the alcohol-based hand rub provided.

Limit of 2 visitors per patient per day *

All patients and visitors must complete our COVID-19 screening form

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Frequently Asked Questions

From Wednesday 13 October 2021 - 2 visitors per patient per day. Visitors must be fully vaccinated, over 12 years of age and wear a mask at all times. *


Due to the current COVID-19 restrictions in NSW visitor restrictions are now in place.
 

*General Wards: A support person may remain with a patient and is not restricted to visitor restrictions if they are a carer for a child under the age of 18, a carer for a patient with a disability, or to provide end of life care. To be approved by the Nurse Unit Manager or After Hours Director of Nursing.

Maternity: Partners are permitted at any time.
  • Partners must wear a mask at all times.  Where possible, we recommend that partners stay and do not leave the hospital. (Partners who do stay can order meals free of charge.)
You will not be able to visit a patient in hospital if:
  • You are not fully vaccinated
  • You are under 12 years of age
  • You are unwell
  • You have been diagnosed with COVID-19 or asked to quarantine
  • You have returned from overseas in the last 14 days (excluding safe travel zone countries)
  • You have had contact with a person with COVID-19 in the last 14 days
  • You have visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter) View the latest hotspots here
  • You have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
  • You have COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue
Yes. Everyone must practise social distancing outside of direct patient care. This means keeping 1.5m from others at all times unless you are a health professional providing direct patient care.
Everyone entering the Mater Hospital or Mater Clinic must wear a face mask (covering their mouth and nose) at all times.
The NSW Government has updated the rules around visiting hospitals. If you don’t comply, you may receive a maximum penalty of imprisonment for 6 months and/or a penalty of up to $11,000.
Partners of maternity patients may visit at any time. Under extenuating circumstances visitors may be allowed out of normal visiting hours. Written permission needs to be requested from the Director of Nursing, Deputy Director of Nursing or the Nurse Unit Manager.
More than two visitors are allowed to provide end-of-life support to a patient and are not restricted to the visitor times. Please discuss this with the Nurse Unit Manager.
Yes. A person under the age of 16 may visit a hospital patient, but that person will need to meet all the other requirements for visitors.
Yes. An outpatient may enter the hospital for medical appointments. This includes doctor, X-Ray and clinic appointments. Outpatients do not need to provide their vaccination status to enter the Mater Clinic.
No. You may locate your nearest Testing and Fever Clinic here.
No. You will need to wait until you have a negative COVID-19 test result and be symptom free to visit a patient in hospital.
Patients
You need to scan the QR code and complete the questions. You will also need to provide proof of a negative COVID test within the previous 48 hours (72 hours for maternity and PRC patients). Once you pass the screening process, you will be given entry to the hospital.

Visitors
You need to scan the QR code and complete the questions. You must also be fully vaccinated and provide proof of vaccination to the screening staff and wear a mask at all times.
All visitors must scan the QR code. This form asks a series of screening questions. This is an additional safeguard in place to help protect the safety of patients and hospital staff from COVID-19.
All entrants must undergo temperature screening prior to entry to the hospital. A thermal camera will scan your temperature. This is an additional safeguard in place to help protect the safety of patients and hospital staff from COVID-19. 
Yes. All visitors must scan the QR code when they visit the hospital. This means a visitor must complete a new form every new day they visit.
All visitors must scan the QR code and complete the form when they visit the hospital. If you are visiting with someone who also lives in the same location as you then only one person needs to complete the QR code.

Patient Resources

All patients and visitors are strongly encouraged to download and read our information pamphlet on understanding and avoiding the COVID-19 virus.

Reducing the risk of infection from Corona