COVID Tests now conducted at admission.
Patients who are coming to the Mater Hospital will have a rapid antigen test (RAT) conducted at the time of their admission. Patients no longer need to have a test done prior to their admission.
Information for visitors
From Thursday 23 December 2021
General Wards: NO VISITORS – Exceptions can be made on compassionate grounds (end-of-life), for patients under 18 years of age, or patients with a disability requiring a support person. Exceptions need to be approved by the CEO, Director of Clinical Services, Deputy Director of Clinical Services or After-hours Director of Nursing.
A support person may remain with a patient and is not restricted to visitor restrictions if they are a carer for a child under the age of 18, a carer for a patient with a disability, or to provide end of life care. To be approved by the Nurse Unit Manager or After Hours Director of Nursing.Maternity: Partners only and are permitted at any time. They must wear a mask in all general areas of the hospital and if a Mater midwife or staff member enters the patient's room.
For Maternity partners and visitor exceptions, you cannot visit the hospital, if:
- You are unwell
- You are not fully vaccinated
- You have been diagnosed with COVID-19 or asked to quarantine
- You have returned from overseas in the last 14 days (excluding safe travel zone countries)
- You have had contact with a person with COVID-19 in the last 14 days
- You have visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter). View the latest hotspots here
- You have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
- You have COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue
When you arrive
We recommend you arrive earlier than planned to allow time for the visitor screening process. The visitor screening process has three steps to it.
- Prior to entry, all visitors are required to scan the QR code using your mobile device (note we do not use the Service NSW app) when you arrive at the hospital entrance. If you do not own a smartphone one of our friendly Mater Hospital staff will be happy to assist you.
- After completing the form, present to Mater Hospital staff at the welcome desk.
- Present evidence of your COVID vaccination status.
When you enter the hospital, you will need to continue to exercise social distancing by keeping 1.5m from others and clean your hands regularly using soap and water or the alcohol-based hand rub provided.
All patients and visitors are strongly encouraged to download and read our information pamphlet on understanding and avoiding the COVID-19 virus.