Comment On Your Care

Admin workers at St Vincent's Private Hospital

Comment on your care

Our staff our committed to providing the highest levels of patient centered care and support, to every patient and visitor at each of our locations. 

At St Vincent’s we value all suggestions, compliments and complaints on your care, treatment or stay. All feedback enables us to develop and improve our services.

To provide feedback, please select the hospital you attended and complete the form below.   

Frequently asked questions

Access to your medical records can be made through the relevant Health Information Department - Request Your Information Form.

While we are keen to address any feedback locally, you may also seek external assistance:

Office of the Health Ombudsman
Phone: 133 646 

Health Care Complaints Commission
Phone: 1800 043 159
Submit an Enquiry

Health Complaints Commissioner
Phone: 1300 582 113
Make a Complaint

Open disclosure is a discussion about incidents that happened during care which may have caused harm to a patient. The discussion is with the patient, their family, carers and other support persons.

St Vincent's Private Hospitals open disclosure policy is outlined within our Clinical Quality and Safety Policy (page 12.)

Better and fairer care. Always.

In a rapidly transforming world, St Vincent's has created a refreshed vision and strategy to help shape Australia's health and aged care future.