The safety of our patients, staff and doctors is our priority.
To optimise safety and minimise infection transmission risk for all patient, staff and visitors, including protecting vulnerable patients from potential exposure to COVID-19, St. Vincent’s Private Hospital continues to follow the key public health advice and recommended Department of Health guidelines.
Important COVID-19 information
Visitor Restrictions are currently in place at all St. Vincent Private Hospital Melbourne sites. We encourage all visitors to adhere to the following COVID-19 safety measures:
- Please do not attend the hospital:
- if you are unwell, have a temperature, or any signs of respiratory illness,
- if you have tested positive for COVID-19 within the last 7 days,
- if you are living with an active COVID-19 positive person, or
- if you have been identified as a close contact of a COVID-19 case within the last 7 day’s
- Masks are still required in healthcare settings. All visitors over the age of 8 years are required to wear a mask. Please wear a mask at all times whilst in the hospital, including the time spent in a patients’ room.
- A RAT test may be required for visitors with a mask exemption or other identified risk
- Please complete the screening questions on our QR declaration at entry of hospital
- Please ensure you use the hand sanitiser provided on entry to the hospital and before entering a patients’ room.
Patients may have 2 visitors a day, during visiting hours.
General Visiting hours are from 2pm – 7pm
Maternity Visiting hours are from 2-4pm, and then 7-8pm
Before coming to hospital
Please contact your treating specialist before coming to hospital, if:
- You have been diagnosed with COVID-19 following your last consultation within the four weeks prior to your planned admission
- You are living with an active COVID-19 case or you have been identified as a close contact of a COVID-19 case within the 7 days prior to your planned admission
- You have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations)
- You have signs and symptoms of respiratory illness such as fever (37.5 or above), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue.
Prior to arrival to the hospital:
We recommend you arrive earlier than planned to allow at least 20 minutes for the COVID-19 screening process, which is a requirement for all who enter. The COVID screening process will follow these steps:
- Prior to entry, you are required to complete an online screening form which asks a series of questions. You may access the online form here or scan the QR code using your mobile device when you arrive at the hospital entrance. If you have any issues our Concierge team will be able to assist you.
- After completing the form, present the completed screen on your mobile phone and say your name to the Concierge Team at the welcome desk.
- Listen carefully to the Concierge Team and follow their directions. You will undergo a temperature check via a thermal camera prior to entry.
- You will need to wear the hospital approved surgical mask provided by the Concierge Team.
- Our Concierge team will check your COVID-19 test result and provide you with directions to proceed with your admission. You may be required to perform a RAT if you have not provided a negative COVID-19 test.
Prior to your Admission – COVID-19 Testing Requirements
All patients are required to conduct a Rapid Antigen Test (RAT) at home in the 24-hours prior to your admission to hospital. When you arrive for your admission you will be asked to provide evidence of your test result (a photo on your mobile phone and date will suffice). If you are unable to provide evidence of a negative test, you will be required to have a COVID test on admission. Any carer / paediatric parent / guardian / partner or support person staying for the duration of the patient stay will also be required to undertake a RAT test in the 24-hours prior to admission and provide the test result on admission.
For any patient booked for admission to Intensive Care Unit, we ask for you to have a COVID-19 PCR test 48-72 hours prior to your admission, and isolate at home after your test to reduce the risk of acquiring COVID-19. Your safety is our priority.
If you have recovered from COVID-19, you aren’t required to get tested or isolate if you are re-exposed to a case within the 5 weeks after testing positive.
Any patient that returns a positive RAT result on arrival will be advised to go home and isolate (this may differ for Maternity patients), and to report their Rapid Antigen Test result to Reporting your result | Coronavirus Victoria.
Maternity patients and partners will undertake a RAT on arrival to the Maternity Unit.
Accompanying Patients on Admission:
Due to our current visitor restrictions, we advise our support persons and families that bring patients in for admission that they will not be able to wait in the admission area with their loved one. Our staff will support our patients during the admission process.
We do allow exceptions for support persons to accompany patients on admission (outside of visiting hours 2pm-7pm) for reasons outlined below:
parent, guardian or temporary carer of a patient aged under 18 years
partner or support person of a pregnant woman, whose status as a patient relates to their pregnancy
carer of a patient with a disability
Nominated Person of a patient who is in hospital to receive care for a mental illness as defined under the Mental Health Act
providing interpreter language support
providing essential wellbeing support (including mental health support and support for people living with dementia)
providing support to a patient whose medical condition is life threatening
providing end-of-life support for a patient
learning to support a patient’s care once they are discharged from hospital
accompanying a patient to an outpatient appointment (if unable to use telehealth) **please check requirements with your specialist’s rooms
Please speak to our team for guidance on any exemptions to the visiting restrictions.
All hospitals are still considered to be a sensitive environment, as such some COVID-19 safety measures remain in place. All maternity patients and support people will require COVID-19 screening prior to admission. If a Maternity patient is unwell or answers yes to the COVID-19 screening questions, a COVID-19 PCR test/swab will also be required.
To minimise the risk of COVID-19 to our maternity patients and their babies, we ask that partners and support persons who are unwell or experiencing any signs and symptoms of respiratory illness such as fever (37.5 or above), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue do not attend the hospital and contact the hospital for guidance.
Patients may have a maximum of 2 visitors per day, during visiting hours
Maternity Ward visiting hours are from 2-4pm and 7-8pm
Maternity Tours have now recommenced; however, our tour numbers are limited due to Covid restrictions still being in place. You can bring one support person with you for the tour, but we ask that children do not attend at this stage.
Please arrive 10 minutes prior to your booked tour to allow for COVID-19 screening at the entrance of the hospital on arrival. Tours are conducted by one of our experienced midwives and go for approximately 20 minutes.
To book a tour, go to: https://www.svph.org.au/services/maternity/fitzroy/tours