“Room service dining is the platinum standard for hospital patients. It combines restaurant quality food, hotel style accessibility and clinical excellence” explains Carolyn. “Meals are served at a time that works for the patient, they arrive hot and the variety of choice is increased. It also means, for example, we can now offer all day breakfast if that’s what a patient prefers.

 Patient feedback has been overwhelmingly positive with comments such as:

 “What stood out from other hospitals was the amazing room service food option. Fantastic variety of food, delivered well within the 45 minutes quoted. Plus the food quality was amazing, better than some restaurants I have eaten in.”

There are other benefits too, if patients have greater choice and are eating at a time that suits them, they are likely to eat more, resulting in less waste and improved nutrition. Patients with special diets are catered for and we are finding they appreciate having more control over their dietary needs.”