Information for Visitors

Visitors are an important part of the recovery process and are welcome in hospitals. Visitors can help reduce patient anxiety and stress. However, it is up to the person in hospital to decide if they want visitors, and visitors must also respect hospital policies and visiting hours.
When planning a visit, please familiarise yourself with the following visitor responsibilities and infection prevention safety measures.

• Please do not attend the hospital if you are unwell, have a temperature, or have signs and symptoms of respiratory illness. Or if you or someone you live with has tested positive for COVID in last 7 days.
• Please do not bring children who are unwell to visit.  If you bring children, make sure they are supervised at all times.
• All visitors aged 8 years and older are required to wear a mask in designated patient care and ward areas. Masks are not required in the foyer and café area of the hospital. Masks are supplied and available for all visitors. Thank you for respecting the mask requirements within a healthcare setting.
• Please ensure you use the hand sanitiser provided on entry to the Hospital and on entering a patient’s room.

A RAT test may be required by visitors when facilitating exemptions for visiting with identified risks.
 
Visiting Hours

• General Visiting Hours 2-8pm
• Maternity Visiting Hours 2-4 pm, rest period, then 7-8pm.

To facilitate a calm and healing environment for our patients, we recommend a limit of 2 visitors in the patients room at a time.

Before coming to hospital 

Please contact your treating specialist before coming to hospital, if:  

• You have been diagnosed with COVID-19 following your last consultation within the four weeks prior to your planned admission
• You are living with an active COVID-19 case or you have been identified as a close contact of a COVID-19 case within the 7 days prior to your planned admission 
• You have been tested for COVID-19 and are waiting to receive the results (except for tests due to surveillance testing obligations) 
• You have signs and symptoms of respiratory illness such as fever (37.5 or above), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue. 

Prior to arrival to the Hospital: 

• When you arrive to the Hospital, surgical face masks will be available.  
• Our reception team will assist with your admission, check all of your details and provide you with directions for your admission to the Hospital. 

Accompanying Patients on Admission:

Due to our current visitor restrictions, we advise that patients are allowed one support person (outside of normal visiting hours) and broader families will not be able to wait in the admission area with their loved one.  Our staff will support our patients and nominated support person during the admission process.