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Palliative Care at Home

St Vincent’s Private Hospital Toowoomba Palliative Care at Home

Compassionate, specialist care designed to help you maintain your quality of life in the comfort of your own home.

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Toowoomba Palliative Care

For many people living with a life-limiting illness, being cared for at home means remaining close to family, familiar surroundings and the things that matter most to them.

Palliative Care at Home is part of St Vincent’s Bringing Care Home program, extending our specialist care beyond the hospital and into your home.

Our Toowoomba team provides multidisciplinary care addressing physical, emotional, social and spiritual needs, working closely with patients, families, GPs and treating specialists.

patient in bed
The Care Pathway

St Vincent’s Private Hospital Toowoomba brings expert, compassionate palliative care directly to
you. Our multidisciplinary team is dedicated to helping you manage symptoms and maintain
your quality of life in the comfort of familiar surroundings.

  • Step 1

    Referral and Review

    Your referral and supporting
    clinical information will be
    reviewed by our Palliative Care
    Consultants and Team Leader to
    determine whether the service
    is suitable for your needs.

  • Step 2

    Initial Assessment

    Our team will assess your
    health, symptoms and individual
    needs and talk with you and
    your family about your priorities
    for care.

  • Step 3

    Your Personalised
    Care Plan

    After your assessment, we will
    develop a care plan designed
    around your needs and goals,
    working in partnership with
    your GP, specialists and other
    healthcare professionals.

  • Step 4

    Specialist Care &
    Ongoing Review

    Our multidisciplinary team
    provides ongoing care and
    support to help you remain at
    home. We will monitor your
    progress through follow-up
    consultations and adjust your
    care plan as your needs change.

What We Provide

Depending on your individual needs, support may include:

  • Expert nursing and medical care, including specialist symptom and pain management.

  • Allied health services alongside emotional, social, and spiritual support for patients and their families.

  • Comprehensive care planning, coordination, and ongoing clinical reviews as your needs change.

  • Seamless access to inpatient hospital care whenever additional support is required.

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patient in bed

Your Care Team

Palliative care is about caring for the whole person.

Our Toowoomba Palliative Care team includes specialist nurses, doctors and allied health professionals who work closely with patients, families, GPs and treating specialists.

Together, we provide holistic support addressing physical symptoms alongside emotional, social and spiritual needs.

Our counselling service provides flexible emotional support for patients and their families. Support can be provided:

  • in person, 
  • through secure online video consultations, 
  • via telehealth.

Am I Eligible?

Palliative Care at Home may be suitable for people living with a life-limiting illness who would benefit from specialist palliative care and support in their own home. Eligibility depends on your individual clinical circumstances and where you live. View our list of serviced suburbs. Our team can help you, your family or your healthcare professional understand whether the service may be appropriate for you. Eligibility and coverage should be confirmed for your individual circumstances. Refer to our list of participating health funds to see if you are covered.

While our focus is helping eligible patients receive specialist care in the comfort of home, there may be times when hospital-based care is more appropriate. St Vincent’s Private Hospital Brisbane also provides specialist inpatient palliative care for patients requiring hospital-based clinical support. 

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patient in bed

Our Specialists

Browse our participating Palliative Care Physicians

24/7 Patient Support

Patients admitted to our Palliative Care at Home Service and their families receive a dedicated hotline number for clinical assistance and advice.


Monday to Friday, 8am–4.30pm:


Our Palliative Care at Home team provides support. If your call is diverted to voicemail, leave your name, contact number and details of your concern and a team member will return your call.

Outside business hours:


Calls are answered by our after-hours paging service, with a member of the clinical team responding in approximately 20–30 minutes.


A dedicated hotline number is provided when you are admitted to the service.

For Referrers

We welcome referrals supported by detailed medical information to assist our specialist team in reviewing the patient's needs. Where available, please include:


• Medicare details.

• Private health insurance details, if applicable.

• Hospital discharge summaries.

• Relevant medical correspondence.

• Advance Care Planning documentation.

• Current medication list.

• Relevant investigations, including pathology and scans.

Referrals are reviewed by our Palliative Care Consultants and Team Leader Monday to Friday. The current timeframe to contact referred patients is approximately 7–10 days.


For urgent referrals, please contact our office and speak with the Team Leader.


Eligibility enquiries: 1300 000 000


Here when you need us

Whether you're considering Palliative Care at Home for yourself or someone you care for,
or you're a healthcare professional looking to refer a patient, our Toowoomba team can
help you understand the next step.

1300 740 800

Refer a Patient Enquire Now

Get In Touch

Have a question about Palliative Care at Home or need help with a referral? Leave your details below and our friendly team will contact you to answer your questions.

Frequently Asked Questions

Palliative Care at Home provides specialist palliative care and support in the comfort of your own home. Our team works with you, your family and your existing healthcare providers to help manage symptoms, support your wellbeing and coordinate your care.

Palliative Care at Home may be suitable for people living with a life-limiting illness who would benefit from specialist palliative care and can safely receive this care at home.

Eligibility depends on your individual needs, where you live and the services available through your local St Vincent’s team.

Your care will be tailored to your individual needs and may include symptom and pain management, medication support, care planning, emotional and psychosocial support, and support for your family or carers.

Your St Vincent’s team will work closely with your GP, specialists and other healthcare providers involved in your care.

You can contact your local St Vincent’s Palliative Care at Home team to discuss the service and whether it may be suitable for you or someone you care for.

Healthcare professionals can also refer eligible patients to the service here. 
 
Our team will review your referral and assess whether Palliative Care at Home is appropriate for your needs. If you are eligible, we’ll contact you to discuss the service, arrange an initial assessment and develop a care plan with you.
Your care needs will be reviewed as they change. If you require care that cannot be safely provided at home, your team will help coordinate the most appropriate next step, which may include inpatient or hospital-based care.
Palliative Care at Home is available within defined service areas around participating St Vincent’s hospitals. Select your hospital above to see information about the area serviced by your local team.

Funding and costs may vary depending on your circumstances and the service available at your hospital, including your private health insurance where applicable. Please contact your local Palliative Care at Home team and they can help you understand what applies to you.

St Vincent’s has agreements with a number of private health insurers for eligible Palliative Care at Home services. Coverage and admission requirements can vary between health funds and policies. Our team can confirm your eligibility and any applicable funding arrangements as part of the referral process. 

Participating health funds include:

ACA Health Benefits Fund, ahm by Medibank, AIA Health Insurance, Australian Health Service Alliance, Australian Unity Health Limited, Bupa, CBHS Corporate Health Pty Ltd, CBHS Health Fund Limited, Defence Health, Doctors Health Fund, Frank Health Insurance, GMHBA, HBF Health Ltd, HCI, Health Insurance Fund of Australia Limited, Health Partners, Latrobe Health Services, Medibank, Navy Health, nib, Nurses & Midwives Health Pty Ltd, Onemedifund, Peoplecare Health Insurance, Phoenix Health Fund, Police Health Limited, Queensland Country Health Fund, Reserve Bank Health Society Ltd, see-u by HBF, Teachers Health Fund, TUH Health Fund, UniHealth Insurance, Union Health, Westfund. 

View participating health funds here.